Room 204 · Water
Guest reply · Unpaid · 6.00 €
PaidWrite offCancelHistory
Private beta · Croatia-first · Selected EU markets
Guest requests and reception operations in one clean flow.
Boravio gives guests a mobile portal for requests and messages while reception keeps every request, conversation and operational payment status labels in one operations view.
Mobile-first web app
PIN guest access
Conversation tracking
New 2Guest replies 1Unpaid 3
AttentionActiveUnpaidAll
Room 102 · Taxi
Quote sent · Waiting for guest
Water requestIn progress
2.00 € × 3 · Total 6.00 €
Fresh towelsService
Reception is waiting for your reply.
RequestsContact
Reception operations
One screen for active work.
Reception sees requests by attention, active work, unpaid items and closed history. Each card keeps the conversation, status and next logical actions close together.
- Compact operational cards with status-aware actions
- Unread guest replies and request history
- Recently updated tray when requests move between filters
Attention 2Active 5Unpaid 3ClosedAll
Recently updatedWater · Marked as paid · now in Active
In progress · Unpaid · 6.00 €
PaidOffCancelHistory
Quote sent · Waiting
QuoteCancelHistory
Free request · New
DoneCancelHistory
Water requestIn progress
2.00 € × 3 · Total 6.00 €
Taxi requestQuote sent
Reception sent a quote.
Your request is on the way.
Thank you.
RequestsContact
Water2.00 €
Bottle of 2.5DCL
Total 6.00 €Coffee1.00 €
Fresh espresso
Guest portal
Simple enough for every guest.
Guests do not need an account or app-store install. They open a property-specific link, enter a PIN and use a mobile-first portal for requests and contact.
- Fixed bottom navigation for Requests and Contact
- Accordion item selection with live quantity totals
- Conversation modals with unread reply tracking
Request flow
From request to confirmation without clutter.
Request modals show only what matters: item details, quantity, total and a clean review step before sending.
Order item
Water
Bottle of 2.5DCL
2.00 € × 3Total 6.00 €
Confirm details
Send this request?
Room 204 · Water
- Quantity
- 3
- Total
- 6.00 €
CancelSend request
Keep context
Reception is preparing your request.
Thank you.
Built for daily operations
Everything stays attached to the request.
Messages, quotes, operational payment state and history stay connected so staff and guests do not lose context.
Guest request portal
Guests open a PIN-protected portal and send requests or contact messages from their phone.
Operations dashboard
Reception handles attention, active, unpaid and closed requests without duplicate inboxes.
Unread tracking
New replies are tracked on the backend so staff and guests see consistent read state across devices.
Controlled access
Guest PINs are time-limited and tied to room access records with automatic cleanup after departure.
Mobile-first modals
Conversation and request flows are optimized for phones, tablets and desktop browsers.
Mobile-ready
Fast mobile-friendly screens, local assets and no unnecessary third-party icon services.
How it works
From guest request to completed task.
1
Create guest access
Reception creates a time-limited PIN for a room or stay.
2
Guest sends a request
The guest opens the portal and sends a request or message.
3
Reception handles it
Staff reply, quote, update operational payment status and resolve the request from Operations.
4
Guest gets updates
Status and conversation updates stay visible in the guest portal.
Request a Boravio demo.
Boravio is currently in private beta for apartments, villas and small hotels in Croatia and selected EU markets. For demo access, contact us and we will set up a guided walkthrough.